Refund Policy

At Scalebit, we want you to be completely satisfied with our service. Our refund policy is simple and transparent.

14-Day Money-Back Guarantee

If you are not satisfied with Scalebit for any reason, you can request a full refund within 14 days of your purchase. No questions asked. Simply contact us at support@scalebit.app and we will process your refund promptly.

How Refunds Work

• Refunds are available within 14 days of any charge
• Refunds are issued to the original payment method
• Refunds are processed via our payment partner, Paddle
• You will typically receive your refund within 5-10 business days

Cancellation

You may cancel your subscription at any time from your account settings. When you cancel:

• Your subscription remains active until the end of your current billing period
• You will not be charged for the next billing period
• You retain full access to the Service until your current period expires
• Your data is retained for 90 days after your subscription ends, in case you decide to reactivate

Paddle Buyer Terms

All payments are processed by Paddle.com, our Merchant of Record. Paddle's buyer terms and refund policies also apply. You can review them at paddle.com/legal/buyer-terms.

Contact

For refund requests or billing questions, contact support@scalebit.app.